FAQ


 

  • How long does an order take to ship?
  • Stocked items will be shipped within 1-3 business days. Muckles Rally and made to order items will be shipped within 1-2 weeks. If your order contains a presale item, your order will be shipped after the presale has ended, which is indicated in the description of the item. You will have the ability to track your order once it has been shipped. If you have any shipping related concerns for your order, please contact us. You can do so by emailing info@mucklesink.com or messaging us on Instagram @mucklesink or on Facebook Messenger.

     

  • What is the best way to stay updated on new products?
  • To stay updated on any events or new products, subscribe to our email newsletter and check us out on social media. Follow our instagram, @mucklesink for regular updates and check us out on Facebook.

  • Who do I contact for questions about my order?
  • If you have any questions regarding your order please reach out to us. You can email us at info@mucklesink.com or message us on Instagram @mucklesink or Facebook Messenger.

  • Do you offer international shipping?
  • Yes, we do offer international shipping!

  • Can you make this product in a larger size?
  • If you are interested in a specific product in a larger size, please contact us. You can do so by emailing info@mucklesink.com or messaging us on Instagram @mucklesink or on Facebook Messenger. Some styles are not available in a larger size, but please reach out and let us know which product or design you would like and we can do our best to make it happen!

  • Will this product be restocked?
  • Some products will be restocked, and some will not. We are more likely to restock a product that our customers are showing interest in, so reaching out is a great idea. Contact us and let us know which sold out product you are interested in and we will let you know if we can restock it. You can do so by emailing info@mucklesink.com or messaging us on Instagram @mucklesink or on Facebook Messenger.

  • Can I return/exchange this item?
  • For questions regarding returns and exchanges, please see our Return Policy.